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Powerful, cost-effective, secure web conferencing software

Groupworld Client System Requirements

To test your system for compatibility, try the Groupworld Setup/Test Wizard.

Operating Systems Supported

The HTML5 client should run on any browser that fully supports HTML5 (currently, Chrome and Firefox on all devices except for iPad). Edge and Opera should work with all features except desktop sharing.

Internet Connection/Bandwidth

In order to use video or desktop sharing, all users require a minimum of 256kbps of both upload and download bandwidth, but for optimal performance we recommend 1024kbps download speed and 512kbps upload if using desktop sharing and/or video. Check your bandwidth here.

Firewalls

The new HTML5 Groupworld client uses a Websocket connection through port 443, so there should generally not be any issues with firewalls. The Groupworld plugin (required for IE or Safari) and the iOS/Groupworld app open a TCP/IP connection to port 9174 on the server. Most home firewalls (including the built-in Windows firewall) do not block outgoing connections, so you should not normally have any problems. However if you have a restrictive firewall which blocks outbound connections, you may need to open up TCP/IP port 9174 outbound if using either the app or the plugin.

Browsers

Any browser which supports HTML5 features will work with Groupworld. However some browsers do not support all HTML5 features.

Hardware

1Ghz CPU (but 2Ghz with dual-core CPU recommended for optimal performance when using desktop sharing), with 512MB RAM.

For audio: users must have a headset if there are more than 2 users in the room, or if WebRTC is not enabled for the room.

Graphics tablets such as Wacom and Huion are supported (if you experience any problems, turn off Windows Ink / TabletPC features as described in the FAQ).

For video: users must have a webcam (including built-in webcams).




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